Sales people tend to have high energy, be fast-paced, and thrive in a dynamic and driven environment. It follows then that the sales floor can become a naturally competitive place, with big personalities vying for pole position. With sales to make and targets to hit, this can create a great deal of pressure, particularly when the same people are the highest performers time and time again. For those low-performing employees not leading the pack, this can be a demotivating position, resulting in low engagement and, ultimately, poor sales. This blog aims to help by showing how an incentive scheme can motivate low-performing staff.
The 20/60/20 rule states that 20% of your sales reps will be top performers, leaving the vast majority of your team playing catch up. This is not so good for company results and a broad solution should be sought to bolster the team as a whole. A certain degree of competition is a healthy motivator, as long as everyone feels they are in with a chance. The mechanism you choose should be available to, and achievable for, every member of the team.
An ideal employee incentive for this situation is a points-banking engagement programme. This allows individuals to earn points based on their own achievements, unaffected by their peers. These schemes can be set up in whatever way best suits your company:
However your sales incentive programme works, it’s important to make sure the rewards on offer are desirable. If you want your team to work harder, they need to have an appealing reason to do so. Rewards should also be varied to maximise impact on an ongoing basis, with instant prizes as well as the longer term ‘big wins’, to optimise motivation. For details about the types of rewards to consider, take a look at our blog, Top sales incentives programme rewards for your staff.
Knowledge is power. So you should make sure your sales people are well-informed with comprehensive and engaging training. Consider incorporating e-learning quizzes to keep your training fast-paced and fun while they learn. Quizzes can even be incorporated into your incentive programme, with points accrued for every training session an employee completes. According to Salesforce, continuous training can yield up to 50% higher net sales per representative.
Attitude can be vital to success. If this is letting an employee down then it probably should be addressed. Coaching and mentoring can help and be invaluable for low-performing employees, helping them to succeed and believe they can. Salespeople should have a natural flair and commitment to the process. It’s worth remembering that while negativity can bring the whole team down, a positive approach can be infectious and boost a team’s demeanour and overall performance.
We’d love to help you engage, motivate and inspire your team with our innovative Sales Incentives services. To speak to a member of our award-winning team, call us on 0370 405 2020, email firstname.lastname@example.org, or make a quick enquiry to find out how to drive your business performance today.